Mortuary Decedent Case management tools to create more availability, sign higher revenue contracts, and make more per case!

More time for more! 

MorTrack product
MorTrack first call receiving
MorTrack driver application
Onsite with MorTrack

The initial process of collecting the deceased requires a special team to focus on the decedent, not be weighed down by handwritten paperwork and duplicate data entry at every step.  

 

MorTrack is the trusted online platform for companies to graduate from manual and paper based custody processes required to move and prepare the deceased for their next journey into eternity. 

MorTrack decedent delivery

Your customers "First Call" doesn't require a call at all.

With one simple form - Funeral Homes and your clients can enter the decedent case information with their access to your portal, by your dispatch team or can be entered automatically from your call center too. 

 

No matter how the request is entered,  MorTrack alerts your dispatch of a new pickup requests automatically.

 

Capture all of the required information such as;
 

  •         Representing entity info,

  • Pick-up and Destination locations,

  • appropriate contact information

  • Designate embalming, cremation and other service approvals.

  •  Add Custom fields to match your existing workflows too.

 

You set the priority and can be notified of any possible special requirement or PPE warnings on each case.

Personal Info

Personal Effects

Estimated Weight

Special Handling

Contact Info

Contact info

Special instructions
Set Priorities

Site Info

PPE Requirements

Obstacles

Stairs, Etc.

DISPATCH

Color coded dispatch screen for fast and error free assignments

dispatch_MorTrack

In the past , the Dispatcher's role has been vital to an organization.  The challenge of real location data was dependent on drivers answering phone calls or text messages, then relying on honesty alone concerning their real location.  Now view on a map their actual physical location, see current open vehicle capacity and more right from the dispatch screen. 

 

One button assigns the pick-up, then alerts the driver to the new assignment. Drivers can see where they need to go and have the option to either accepts the assignment or offers a reason for the decline, all from one user interface.

Speed up the dispatch process or even have one of your drivers manage it all remotely.

We even have an Auto-dispatch feature for single driver applications!

MorTrack Dispatcher

Real-time mapped locations of all active drivers compared to the pickup locations with live traffic 

DRIVER VIEW

 

Receive alerts of new pending requests and assignments.

See your assigned pickups and drop-off locations

View turn-by-turn directions to get you there quickly and safely.

Confirm pickup and delivery with the click of a button.

Easily add additional notes to each pickup or delivery.

Capture information about collected personal effects.

Confirm pickup and delivery with the click of a button.

Easily add notes and photos to each pickup and delivery.

 

Finish the custody trail by collecting electronic signatures and emailing a receipt to the receiving party.

Designed for mobile devices.  Users can use their finger to sign documents.

Proof of delivery with Mortrack
Assigned dispatches to a specific driver are viewable by the drivers mobile device
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MorTrack Funeral Home Dashboard

CLIENT VIEWS

 

How often does your team field calls from clients requesting the status of a specific decedent?

Your clients now have a dashboard that they can see, Yet you retain control.  

 

Funeral homes can enter "new requests" that is easy-to-use.  They can even add documents and notes for your team.  
 

Offer automated real-time status updates by decedent.

Clients can view multiple cases at a time, search for cases, and even see their monthly usage.

Click on the video to see more...

 

 

MorTrack business dashboard

INTERNAL REPORTING !

 

Reporting is now powered by Cairnstack Software's Organizational Learning (OL) platform. 
 

MorTrack's reporting engine is not a fixed set of reports. 

Of course we offer the usual reports, such as:

- Client usage for invoicing

- Driver activity

- Decedents per period

- Plus more as your account ages

 

 As your team uses MorTrack other situational or environmental data that is collected begin to offer additional useful reporting and even forecasting* (in some cases) that account for anecdotal data to better understand the effects of daily decisions: 
 

  • Learn the Best Driver staging locations

  • Busiest/slowest historical days/weeks

  • Driver efficiency, etc. 

 

These are high level examples of data points offered to augment insights into workflow, employee and process effectiveness along with tools to understand demand, capacity, assignment efficiency metrics by driver as well as other organizational metrics.

Want to go fast, Go alone...

Want to go Far? Go together -
 

with MorTrack Integrations.  

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AS4FS call center integration

How to implement MorTrack?

If you like what you see so far.  Lets take a look at the reality of introducing Mortrack into your organization.  We work with you to create a system to roll out the application, get your information in order.  From assisting with the data import of your known or most used sources, to the most common drop off points.       

Our Denver, Colorado based support team is here for you during your initial consideration, to purchase, as well as ongoing to ensure your team is successful.   

 

We feel that a return on investment is more than a singular benefit marked by a financial metric.  ROI also needs to consider; employee retention, customer experience and speed of billing.    MorTrack takes all of these important factors to account.  

Be more available for the important.  With MorTrack!

Cairnstack Team

We are a software company, and in our case this means that we are best behind the camera, not in front of it. 
Between Covid-19, social distancing requirements and with most of the team being introverts in the first place.  This is the best we could do for a current photo with those of us with webcams.   :)

Modernize your Mortuary Transport company with user friendly workflow management software

See a demonstration with our sales and support team.  Talk to the actual people who will help you through the entire process.  
 
Give us a call @ 720-446-5853

Let's Talk